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Open sugesbola Privacy Policy for Indonesia Accounts

Our Privacy Policy explains how sugesbola handles the account details you provide before access, including your phone verification and wallet choices.

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REQUEST ROUTES

Choose a Privacy Support Path

A clear contact route helps you act on this Privacy Policy without guessing which team to reach. Start from the support path connected to your account when you need a copy request, a correction, a deletion question, or help understanding a wallet record. Include the phone number linked to your account and the relevant DANA, OVO, GoPay or QRIS reference, while sharing only what is needed to identify the request.

Team online

Account request

Use the account support path for access, correction or removal questions. We may ask you to complete phone verification before discussing account-linked data.

Wallet record

For a DANA, OVO, GoPay or QRIS privacy query, provide the payment reference and date shown in your account so we can trace the correct record.

Access concern

If a mobile browser session or desktop login exposes an unfamiliar privacy concern, report it through support and sign out of other active sessions first.

HANDLING PRACTICE

Explore How sugesbola Handles Your Data

We keep this Privacy Policy practical by connecting each data use to an account action you can recognise.

Account details

We handle the account details needed for sign-in, phone verification, support replies and account changes. Keeping your phone number current helps us match a genuine request to the correct account.

Cookie use

Cookies and similar session tools can remember sign-in state or device preferences. You can manage browser cookie settings, although changing them may affect access to protected account areas.

Session safety

Our account process uses phone verification before access and may record device or session signals needed to investigate an unusual login or protect your account.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment status to your account request without treating a wallet choice as a separate account.

Retention period

We retain records only for the period needed for account operation, security checks, dispute handling and applicable legal duties. A support request can ask how a particular record is retained.

Change requests

Ask us to access, correct or remove eligible account data through support. Include your verified phone detail and a precise request so we can avoid changing the wrong record.

Find Answers About Privacy Policy

These Privacy Policy answers address the account steps and local wallet records you are most likely to ask about before opening an account. If your question concerns a particular device session, phone check or payment reference, use the support route above and describe that event clearly. Access and eligibility remain subject to local law.

It covers account details, phone verification, cookies, device sessions, support requests, payment references and retention. It explains why we use each category and how you can request access, correction or removal.

Phone verification helps connect an account request to the correct person and supports account security. We may require it before discussing account-linked data or completing a privacy change request.

Yes. The policy covers status and reference details connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account steps when those records relate to your account.

Use the account support path and ask for an access request. Include the phone detail linked to your account and enough context to identify the request; verification may be required before release.

You can submit a correction or removal request through support. We assess the request against retention duties and account security needs, then explain any data that must remain and why.

Cookies can retain session settings and help protected account areas recognise your device. Browser controls let you manage them, but disabling cookies may interrupt sign-in or account access.

Start with the support path connected to your account and name the policy topic, such as phone verification, a QRIS reference or retention. Eligibility and access depend on local law.

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